A significant disruption at London Heathrow Airport has resulted in widespread flight delays and cancellations, affecting thousands of passengers. The issue started early on Monday morning, April 22, 2024, due to a critical technical failure in the airport’s main air traffic control system.
The malfunction occurred at approximately 5:30 AM local time when the air traffic control radar experienced a major fault. As a safety precaution, all takeoffs and landings were immediately suspended, causing considerable operational chaos despite prompt notifications to airlines and passengers.
Heathrow is one of Europe’s busiest airports, handling more than 80 million travelers annually. Airports authorities confirmed that engineers are working continuously to fix the problem, but warned that disruptions may continue for several hours.
Impact on Airlines and Passengers
Several major airlines operating from Heathrow, such as British Airways, Virgin Atlantic, and Lufthansa, reported significant schedule disruptions. Notably, British Airways canceled over 100 flights and advised travelers to seek alternatives through rebooking or refunds. Passengers faced:
- Long queues and wait times at terminals
- Unclear and limited information regarding flight status
- Increased frustration due to uncertainty and delays
Actions Taken and Recommendations
Authorities are investigating the incident thoroughly to prevent future technical failures. They reiterated that passenger safety is the top priority and apologized for the inconvenience caused.
Passengers are advised to:
- Regularly check their flight status online
- Arrive at the airport early if their flight remains scheduled
- Use additional help desks set up at terminals for assistance with rebooking and accommodation
Local transportation services have experienced increased demand, resulting in longer wait times and higher prices.
Outlook
Operations are expected to gradually normalize by April 23, 2024, as technical teams complete repairs and conduct system tests. Travelers are urged to stay informed through reliable sources and adjust their plans accordingly.
For the latest updates, continue following Questiqa Europe News.
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